ServiceClick provides ITSM Services with a focus to making IT Operations cost efficient using a service based model. We are continually adding new services and tools to our list.
IT Service Management
We are specialists in IT Service Management business process advisory and implementations. Whether you are just comtemplating going down the ITIL path or have already implemented ITIL and are expanding to a more rigorous implementation of ITIL best practices, we can help you achieve your goals.
Business Process Consulting
Our Business Process Specialists have extensive industry experience helping companies discover, define and document existing processes and recommending process improvements and efficiencies that align to industry best practices and meet the clients’ needs.
Development to Operations (DevOps)
IT Operations can be improved tremendously by having a service oriented approach to IT Operations. ITIL best practices are based on this philosophy and we align with these best practices extensively and using lessons we have learned from personal experience.
ITOM (IT Operations Management)
We help organizations devise a strategy and organization of their IT operations. Our strategy makes use of ITOM best practices and our own experience of having implemented a laundry list of projects throughout our tenure in the ITSM space.
We have been requested in more recent years to implement ITSM with the ServiceNow tool. ServiceNow being a more recent entrant to ITSM has gained popularity in recent years. Regardless of the tool, we can help implement an ITSM strategy within your organization.
BMC Remedy Consulting
We specialize in implementations of BMC Remedy ITSM. We have done countless projects successfully implementing BMC Remedy Incident, Problem, Change Management, Atrium CMDB, Asset Management and more. In addition to implementing BMC Remedy modules, we also do custom development work with Remedy. Let us know what your needs are and we will help you achieve your goals.